英语道歉信失约

英语道歉信失约范文

　　在人们往来越来越密切的今天，用到道歉信的地方越来越多，道歉信是当无法答应对方的所请所托或因个人失误引起对方不快时，表示陪礼道歉的一种信函。那要怎么写好道歉信呢？以下是小编为大家整理的英语道歉信失约范文，欢迎大家借鉴与参考，希望对大家有所帮助。

英语道歉信失约范文1

　　Dear bob,im writing to apologize for having forgotten to return the "the beatles" cd to you when i left canada,i was in such a hurry that i packed everything in my luggage without checking i paid more attention then,i wouldnt have made such a stupid mistake.

　　now something must be done to solve the problem because i understand you cherish the cd enormously.i can either send it to you by express mail or alternatively compensate you at a reasonable you do not mind,i may bring it back to you next time i go to canada.

　　please let me know which solution you prefer at your earliest convenience.i really hope you will accept my sincere apology.

　　faithfully yours,li ming

英语道歉信失约范文2

　　Dear Ms. Jones,On behalf of ABC Office Equipment, I ext our sincerest apologies for the bad experience you had with our sales associate, James. I understand that James made unprofessional remarks when you visited our storefront to inquire about a new copier. You came to us in search of information, and instead were subjected to a pushy salesperson.

　　At ABC, it’s our goal to help you make an informed purchase decision without having to deal with aggressive sales tactics. James is a new employee that I’ve been training. I take full responsibility for his behavior. He has received a written reprimand and will be shadowing one of our senior sales associates until he has a better understanding of the ABC Office Equipment approach to customer service.

　　I’m grateful that you brought this issue to my attention and I ask your forgiveness. We’d love to earn your business. I’ve included a voucher for 20 percent off your next purchase in our store as a thank-you, should you decide to give us a second chance. We hope to see you again soon!

　　Kind regards,Jennifer Smith Equipment Sales Manager

　　Yours truly,Smith

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