英文道歉信
在社会一步步向前发展的今天,道歉信的使用频率越来越高,道歉信都有实事求是,简明扼要的特点。如何写一份恰当的道歉信呢?以下是小编为大家收集的英文道歉信,仅供参考,希望能够帮助到大家。
英文道歉信1
Dear Susan,I’m very sorry that I was out when you came to see me yesterday evening. I’m afraid I’d gone to the pub with some friends and didn’t get back until 12 o’clock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life!
Anyway, I will call on you at 10 o’clock on Saturday morning at your hotel. We can have the day together, if you have nothing else planned? I’ll show you some of the places of interest that you may not have seen.
Please let me know if you will be available on Saturday morning.
Best wishes!
Yours,Chen Cheng
英文道歉信2
因遗失借书致歉Because of losing a borrowed book
Dear Frank:
I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week. I read it everyday and intended to finish it next month. Last night when I came to my room, it was nowhere to be found. I will try to recover it as soon as possible. If I fail to find it, I will get a new book for you.
But I am afraid it can never take the place of the old one. Old books are like old friends. Once lost, they can never be replaced. They are connected with cherished associations which the new ones can never have. And for this irrecoverable loss, I am to blame. I was so careless with my things. This is a warning to me to be more careful in the future.
Yours truly,Tom
英文道歉信3
Dear Bob,I'm writing to apologize for having forgotten to return the the Beatles CD to you when I left Canada,I was in such a hurry that I packed everything in my luggage without checking I paid more attention then,I wouldnt have made such a stupid mistake.
Now something must be done to solve the problem because I understand you cherish the CD enormously.I can either send it to you by express mail or alternatively compensate you at a reasonable you do not mind,I may bring it back to you next time I go to Canada.
Please let me know which solution you prefer at your earliest convenience.I really hope you will accept my sincere apology.
Faithfully yours,
英文道歉信4
Dear Charlie,Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised. A major business partner of our company will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction. I have just been informed of this plan and am happy about the decision—this is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport. Pursuing study overseas is an essential step in the accomplishment of your dream.
Faithfully yours,Li ming
英文道歉信5
Dear,I am deeply sorry to inform you that I did not manage to complete the task you designated last week,due to a sudden illness falling upon me these days. For the last week,I have been in a hospital with a continuous fever,which has prevented me from any activity.
To make up my fault,could you please extend my deadline to next Friday?If so,I promise I will finish the task and send my report to you via email.
I do apologize again for any inconvenience it might bring to you,and hope you could accept my apology.
Sincerely yours,
英文道歉信6
Dear,I am writing this letter to express my apology that . I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be really appreciated if you can accept my apologies and understand my situation. Yours Sincerely
(姓名)
英文道歉信7
Dear linda,i am excessively sorry to say that i had failed to keep the appointment that we made last friday. now, i am writing you this letter of apology to show my deep regret. please accept my sincere apology. i hope you will understand me and excuse me for my failure to turn up.
the reason for my absence was that my mother fell ill at that time. i had no way out because i had to send her to hospital and look after her. therefore, it’s not in my power to meet you.
naturally, i want to suggest that we should make another appointment next time.,i shall be obliged if you will kindly write and tell me when and where you will be at convenience.
we may meet again and i hope to see you soon.
yours sincerely,li ming
英文道歉信8
Dear Sir or Madam,I’m ise you a replacement shipment. We pensate.
I do apologize for any inconvenience this may cause you and I ing you back in very near future so that e tomorroing the day after tomorroe to our hotel, the hotel expressed very thanks. As the hotel has recently opened, there are inadequacies in the service and decoration, hope you give more understanding, and this inconvenience to you, I er-oriented brand concept, it is also your comments, let us see the service quality defects, once again thank you for your comments, e to your office during your office hour on Monday to discuss this possibility you very much.
Looking for you.
Yous,Li Hua
英文道歉信9
亲爱的XXX:
作为家用电器维修公司,我们很抱歉不能为您提供及时周到的服务。我们非常希望你能理解我们,因为我们的一些维修人员去培训了,他们中的.一些人去了另一个地方寻求服务。现在,我们真的没有维修人员被送到你家。为此,我们再次表示歉意。请放心,下周一我们会派维修人员去你家维修。
问候!
王浩经理
英文道歉信10
游客朋友们:
首先我们真心感谢桅子花开、海星以及马来吸呀等几位网友给我们所提的意见,今年在政府论坛上有两封公开批评我们的帖子,说实在的,刚刚看到的时候,心里确实是堵得慌的,不高兴的,总觉得目前国内旅游市场大环境就是这个样子,大社不强,小社散差,从业人员服务意识、技能普遍不强等等,刚开始,我们确实给自己找了一些自我安慰的借口。
现在再认真思考这个问题,我们觉得,做为从业人员有责任、有义务,也必须为游客提供更为轻松、快乐的旅游时光。坦诚的说,今年7、8两个暑期月份下来,在我们质检回访过程中,所发现存在质量问题的,游客投诉到公司的也绝不仅此两例。
我们总结分析下来,存在质量问题的主要是散客出游群体,暑期质量问题一般容易出现在车辆空调不好,某些导游态度存在问题,以及住房条件较差等方面。目前旅行社的存在方式大体上分为三类,一类是组团旅行社,我们**就是这样类型的旅行社,面向终端客户收取客源;一类是地接旅行社,主要接待外地游客来本地旅游;第三类是同行批发旅行社,如扬州苏之旅旅行社,仪征旅行社同行受制于客源量问题,收到游客报名后,无法独立发团,只能交给这样的批发旅行社统一发团。这种现状就导至了组团旅行社对散客质量的掌控从很大程度上受制于同行批发旅行社,从某种程度上来说,仪征散客出游,选择哪家旅行社报名的差别是不大的,唯一的区别所在是旅行社经营者的思路,以及遇质量投诉后,规模大一些的旅行社对批发旅行社的牵制能力会更强一些,仅此两点而已。
关乎旅游质量还有一个很重要的点,就是导游,景点美不美,全靠导游一张嘴。好的导游除了在讲解上会更为精彩外,对于游客心理的'把握能力通常也会很强,会有较强的协调沟通能力,而目前导游的生存状态基本上都是以兼职为主,这种生存状态,也从很大程度上导致了其责任心的下降,因其兼职故而也缺少有效的服务技能培训。旅行社不是不想有自己的全职导游,而是因为旅游业的季节性特别强,旺季再多导游也不够用,进入12月份以后的3个月淡季对于小旅行社而言,可能1个导游都嫌多,这个微利行业人力成本应该是最大的成本了,所以这种季节性的特点也导致旅行社不敢、不能用过多的全职导游。我们公司目前全职导游有16名,在扬州地区算得上是规模庞大的一支导游队伍了,但也只能应对平常季节的客流量,遇上旺季,也只能望洋兴叹,比如贴子中所提到的西安团队,就是一个主要由兼职导游带队的团队。
从我们自身的角度来讲,我们必须认真反思这个行业,认真反思自已,如果不能真正将客户赢这个第一戒写到我们每个员工心里去,**旅行社终将被市场淘汰。从上周起,我们已经开始在竭尽全力探讨游客旅游体验的问题,我们希望尽快将我们的服务意识、服务技能,迅速从对人的服务,提升至对客户的服务。我们将尽已所能去改造现有的工作流程,我们相信,从我们做起,终将能够逐步改变旅游业的现状,终将实现给游客创造轻松快乐时光这个最终目标。当然,接下来可能还会有质量问题出现,还会有游客投诉,但我们会以最好的状态,迅速处理这类的质量问题,给游客一个尽可能满意的答复。
英文道歉信11
Dear Bob,I am the Chinese student who stayed in your apartment during my vacation in Canada.
Now I have returned home in China and the purpose of my writing this letter is to express my sincere apology for the stupid mistake I have made.
Upon arriving home, I found the music CD which belongs to you in my luggage.
I am in great worry because I know this your birthday present your wife.
Your CD will be sent immediately through EMS in the very near future.
I have been told it will take about a week to reach Canada .
Once again, please accept my sincere apology for any inconveniences I have caused.
Thank you for your understanding and please s me a reply at your earliest convenience.
Sincerely yours,Li Ming
英文道歉信12
Dear Susan,I’m very sorry that I was out when you came to see me yesterday evening. I’m afraid I’d gone to the pub with some friends and didn’t get back until 12 o’clock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life! Anyway, I will call on you at 10 o’clock on Saturday morning at your hotel. We can have the day together, if you have nothing else planned? I’ll show you some of the places of interest that you may not have seen.
Please let me know if you will be available on Saturday morning.
英文道歉信13
Dear David:
I am afraid that you will think me unpardonably negligent in not
having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.
Sincerely yours,Tom
英文道歉信14
To Mr/Ms/Mrs/Professor I want to sincerely apologize for playing games in my electronic dictionary during Wednesday's class.
More importantly, I really want to apologize for pointing finger at you when you said you could only give my electronic dictionary back the next day.
After this, I realized how impuslive I was, I should not do things like playing games during class, and especially, pointing finger at someone that I should respect.
Please forgive me for what I have done and I promise I will never do things like this again.
Sincerely
英文道歉信15
Dear ,Kindly excuse me for my not being able to see you off at the airport this Saturday as I have promised. A major business partner of our company will be attending an important conference in Xiamen this weekend, and my boss finally chooses me to accompany him there to negotiate about a new transaction.
I have just been informed of this plan and am happy about the decisionthis is an opportunity to both display and enhance my abilities, so I am afraid I cannot be present at the airport. Pursuing study overseas is an essential step in the accomplishment of your dream.
英文道歉信16
Dear David,How’s everything going? I’m Li Hua. I feel terribly sorry to tell you that I broke a vase at your birthday party last Saturday and I’m writing to apologize to you for that.
Thank you for inviting me to your party. However, when I was trying to clean the spilt(打翻的)drink on the table in the kitchen, I hit a vase accidentally. It fell onto the floor and broke.
I was afraid and didn’t dare to tell you. So I cleaned the broken vase and left without saying goodbye. But I have been so guilty all these days that I couldn’t concentrate on my study.
Therefore, I sincerely hope that you can accept my apology and forgive me. Enclosed is a paper cutting made by myself.
I’m looking forward to your reply.
Yours sincerely ,Li Ming
英文道歉信17
敬爱的张老师
你好
对不起;我很抱歉;我很遗憾我知道我很对不起你,你对我太好了。而我...
对不起;我很抱歉;我很遗憾我已经忘了,当我们变得如此僵硬的时候,也许,是我打断了我们关系的那句话。当时每天心里都很乱。我其实知道我错了,我想找你道歉。但是我害怕...我害怕你的眼睛。我知道我让你失望了。所以,我选择错了。我知道我要走了。听了你说的,想了很多。内心很愧疚。惭愧。充满了犯罪感。我对这么多对我好的人感到非常失望。
你说我总是去后悔一个,而不是改变自己的缺点。这次真的.很清醒。我学得很好。我不会再学了,也不会和那些人接触。“要了MS淤泥但不要染”我能行!我现在学习成绩提高了不少。
你总是说我想摆脱烦恼,我好好谈了一谈,然后认为不要把它当成是对的,自己疏忽了,在犯错的时候总是想“不做人吗?”现在觉得错误是自己的,不找任何外在原因,相信自己会更好,时刻注意自己的言行。
学校是一个小社会,如果是在社区,和老板对着干,后果会很严重。这是你平时教我们的。谢谢你,张先生。你教会了我做人。真心感谢。张先生,希望你能原谅我,也希望你能像以前一样教我。
请见谅。这次真的好了。原谅我,请说,别不理我。
真诚地
你的学生:白宇
6月20日20xx
英文道歉信18
Dear,I am writing this letter to epress my apology that .
I feel terribly sorry about this.
Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.
Yours Sincerely
英文道歉信19
Dear,I am writing to express my heartfelt gratitude to you for .
If it had not been for your assistance in giving me aid and , I fear that . /Without your help, I would not have done .During the , you have given me generous help and continuous guidance by .Thus, I really appreciate , and I hope that I may repay your kindness by .
Finally, I feel most obliged to thank you once more.
Yours sincerely,Li Ming
英文道歉信20
Dear :
We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .
And kindly please you may rest assure that we will s our maintainers to go to your home for maintain services next Monday .
Sincerely yours,
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